TERMS & CONDITIONS

          - Ocean Lake Inc (Tribal Gathering LAB) -



          Last updated: September 14, 2024


          I. WEBSITE TERMS AND CONDITIONS 



          1. Acceptance

          By accessing and / or using the services and / or products provided on the sites tribalgatheringlab.com and / or webstore.tribalgatheringlab.com and/or any other associated sites in the present or in the future (the "Service") owned by Ocean Lake, Inc., traded as trading as Tribal Gathering Lab from now also known as THE COMPANY, THE USER, of legal age, understands, accepts and agrees freely and willingly to be bound by the terms and provisions of this agreement and comply with those of third parties as well in case needed.

          Also, by accessing and/or using these services and / or accessing the particular products, THE USER is subject to any rule and/or guide of corresponding use that has been; or to be published for at said services and/or products, either through these and/or through any other link in where guidelines and/or content in force and governing the relationship between Ocean Lake, Inc., Inc and THE USER are stipulated. 

          Any action engaged and/or participation by THE USER in this service and/or acquisition of products will constitute acceptance of this agreement and to any conditions to which this agreement refers. If THE USER does not agree to comply with the above, they must not use the service; the mere use is and will be understood as acceptance of them all, including any updates performed by the service administrators or anyone in charge.

          Likewise, THE USER agrees that these terms and conditions may vary at the discretion of Ocean Lake, Inc.. THE USER also acknowledges and accepts that these terms and conditions are valid for the products and / or services of Ocean Lake, Inc., Inc and to which they voluntarily access.

          Accessing www.tribalgathering.com, geostore.tribalgathering.com or other associated sites, owned by GeoParadise, Inc., will cause THE USER to accept and comply with their terms & conditions, plus their privacy policy as well, and the applicability between terms and conditions; as well as in the case of privacy policies, it will be understood as viable and any controversy regarding its application must be indicated by the interested party and evaluated prior to any administrative and/or judicial action, to allow both GeoParadise, Inc. and Ocean Lake, Inc., may make the necessary adjustments if they consider that there may be a controversy. 

          In the event that it is decided that there is no controversy, and the request is not modified at the request of the interested party, the latter may go to the administrative and/or judicial instances at their discretion and charge to request that, the administrations and legislations of each country being competent. for each particular case; That is, GeoParadise, Inc. will be protected under the laws and administrations of the United States of America; and, Ocean Lake, Inc. will be protected under the laws and administrations of the Republic of Panama.



          2. Links to Other Websites

          The Service may contain links to third-party web sites or services that are not owned or controlled by Ocean Lake, Inc. 

          Ocean Lake, Inc. Inc has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. THE USER further acknowledges and agrees that Ocean Lake,Inc., shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

          Neither Ocean Lake, Inc., will be held liable if by using third party websites, THE USER accesses a fraudulent link. THE COMPANY advises THE USER to properly review websites and discriminate against those which look suspicious or/and its content/access is not secure.

          THE COMPANY strongly advises THE USER to read the terms and conditions and privacy policies of any third-party web sites and/or services that they visit.



          3. Limitation of Liability 

          In no event shall Ocean Lake, Inc. Inc, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) THE USER's access to or use of or inability to access and/or use the Service; (ii) any conduct and/or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of THE USER´s transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not THE COMPANY have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.



          4. Disclaimer

          THE USER´s use of the Service is at their sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement and/or course of performance.

          Ocean Lake, Inc., its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time and/or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet THE USER's requirements.



          5. Governing Law

          These Terms shall be governed and construed in accordance with the laws of Panama, without regard to its conflict of law provisions.

          THE COMPANY's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement regarding the Service BETWEEN THE COMPANY and THE USER, and supersede and replace any prior agreements the parties might have between them regarding the Service.



          6. Changes  

          THE COMPANY reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material THE COMPANY will try to provide at least 15 days notice prior to any new terms taking effect, but the omission to do so, won't be an excuse to hold Ocean Lake, Inc., or any of its subsidiaries, affiliates, and its licensors, liable for any reason. What constitutes a material change will be determined at THE COMPANY's sole discretion.

          By continuing to access and/or use The Service after those revisions become effective, THE USER agrees to be bound by the revised terms. If THE USER does not agree to the new terms, they must stop using the Service.



          7. Contact

          If THE USER has any questions about these Terms, contact THE COMPANY:

          By phone: ‪+507 6670‑1481‬

          By email: info@tribalgatheringlab.com



          II. PRIVACY POLICY


          Effective date: March, 7th 2024. Last Update: Sep, 13th 2024

          Ocean Lake, Inc., THE COMPANY, operates https://webstore.tribalgatheringlab.com and https://www.tribalgatheringlab.com (hereinafter referred to as the "Service").

          These pages inform THE USER of THE COMPANY's policies regarding the collection, use and disclosure of personal data when THE USER uses the Service and the choices THE USER has associated with that data.

          THE COMPANY uses THE USER´s data to provide and improve the Service. By using the Service, THE USER agrees to the collection and use of information in accordance with this policy and under Panamanian Law 81, 2019 and its ruling. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in the COMPANY's Terms and Conditions, accessible from https://webstore.tribalgatheringlab.com and https://www.tribalgatheringlab.com.



          1. Definitions

          • Service

          Service is https://webstore.tribalgatheringlab.com and https://www.tribalgatheringlab.com operated by Ocean Lake, Inc.

          • Personal Data

          Personal Data means data about a living individual who can be identified from that data (or from that and other information either in THE COMPANY's possession or likely to come into its possession).

          • Usage Data

          Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

          • Cookies

          Cookies are small files stored on THE USER's device (computer or mobile device).

          • Information Collection and Use

          THE COMPANY collects several different types of information for various purposes to provide and improve its Service to THE USER.



          2. Types of Data Collected

          • Personal Data

          While using the Service, THE COMPANY may ask THE USER to provide certain personally identifiable information that can be used to contact or identify THE USER ("Personal Data"). Personally identifiable information may include, but is not limited to: 

          • Email address

          • Cookies and Usage Data

          THE COMPANY may use THE USER's Personal Data to contact THE USER with newsletters, marketing or promotional materials and other information that may be of interest to THE USER. THE USER may opt out of receiving any, or all, of these communications from THE COMPANY by following the unsubscribe link or the instructions provided in any email THE USER sends.

          • Usage Data

          THE COMPANY may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as THE USER´s computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that THE USER visits, the time and date of THE USER´s visit, the time spent on those pages, unique device identifiers and other diagnostic data.

          • Tracking & Cookies Data

          THE COMPANY uses cookies and similar tracking technologies to track the activity on the Service and it holds certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to THE USER's browser from a website and stored on THE USER's device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze the Service. THE USER can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if THE USER does not accept cookies, THE USER may not be able to use some portions of the Service. Examples of Cookies THE COMPANY uses:

          • Session Cookies . THE COMPANY uses Session Cookies to operate the Service.

          • Preference Cookies . THE COMPANY uses Preference Cookies to remember THE USER's preferences and various settings.

          • Security Cookies . THE COMPANY uses Security Cookies for security purposes.



          3. Use of Data

          Ocean Lake, Inc. Inc uses the collected data for various purposes:


          To provide and maintain the Service.

          To notify THE USER about changes to the Service.

          To allow THE USER to participate in interactive features of the Service when THE USER agrees to do so.

          To provide customer support.

          To gather analysis or valuable information so that THE COMPANY can improve the Service.

          To monitor the usage of the Service.

          To detect, prevent and address technical issues.

          To provide THE USER with news, special offers and general information about other goods, services and events which THE COMPANY offers that are similar to those that THE USER has already purchased or enquired about unless THE USER has opted not to receive such information.



          4. Transfer of Data

          THE USER information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of THE USER state, province, country or other governmental jurisdiction where the data protection laws may differ from those of THE USER jurisdiction.

          THE USER consent to this Privacy Policy followed by submission of such information represents THE USER agreement to that transfer.

          The Company will take all steps reasonably necessary to ensure that THE USER data is treated securely and in accordance with this Privacy Policy and no transfer of THE USER Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of THE USER’s data and other personal information. 



          5. Disclosure of Data

          • Disclosure for Law Enforcement

          Under certain circumstances, Ocean Lake, Inc. may be required to disclose THE USER's Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

           

          • Legal Requirements

          Ocean Lake, Inc. may disclose THE USER's Personal Data in the good faith belief that such action is necessary to:

           To comply with a legal obligation

          To protect and defend the rights or property of Ocean Lake, Inc. 

          To prevent or investigate possible wrongdoing in connection with the Service

          To protect the personal safety of users of the Service or the public

          To protect against legal liability



          6. Security of Data

          The security of THE USER's data is important to THE COMPANY but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While THE COMPANY strives to use commercially acceptable means to protect THE USER's Personal Data, it cannot guarantee its absolute security.



          7. Service Providers

          THE COMPANY may employ third party companies and individuals to facilitate the Service ("Service Providers"), provide the Service on its behalf, perform Service-related services or assist THE COMPANY in analyzing how its Service is used. These third parties have access to THE USER's Personal Data only to perform these tasks on THE COMPANY's behalf and are obligated not to disclose or use it for any other purpose.



          8. Behavioral Remarketing

          Ocean Lake, Inc. uses remarketing services to advertise on third party websites to THE USER after THE USER visited the Service. THE COMPANY and its third-party vendors use cookies to inform, optimize and serve ads based on THE USER´s past visits to the Service, this is allowed under artícle 12, Law 81, 2019 of the Republic of Panama.


                    8.1 Meta Platforms (Facebook, Instagram and Whatsapp)

          Facebook remarketing service is provided by Meta Platforms, Inc.
          THE USER can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

          To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

          Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. THE USER can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using THE USER´s mobile device settings.

          For more information on the privacy practices of Facebook, THE USER can visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation



          9. Payments

          THE COMPANY may provide paid products and/or services within the Service. In that case, THE COMPANY uses third-party services for payment processing (e.g. payment processors).

          THE COMPANY will not store or collect THE USER´s payment card details. That information is provided directly to THE COMPANY's third-party payment processors whose use of THE USER's personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

          The online payment processors THE COMPANY works with are: 

          • PayPal

          Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

          Other online payments processors might be available in time at Tribal Gathering Lab and/or either at Tribal Gathering for which their privacy policy plus terms & conditions will apply.



          10. Links to Other Sites

          The Service may contain links to other sites that are not operated by THE COMPANY. If THE USER clicks a third party link, THE USER will be directed to that third party's site. THE COMPANY strongly advises THE USER to review the Privacy Policy of every site THE USER visits. THE COMPANY has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.



          11. Children's Privacy

          The Service does not address anyone under the age of 18 ("Children"). 

          THE COMPANY does not knowingly collect personally identifiable information from anyone under the age of 18. If THE USER is a parent or guardian and is aware that their Child has provided THE COMPANY with Personal Data, THE USER must contact and inform THE COMPANY. If THE COMPANY becomes aware that it has collected Personal Data from children without verification of parental consent, THE COMPANY takes steps to remove that information from its servers.



          12. Changes to This Privacy Policy

          THE COMPANY may update its Privacy Policy from time to time. THE COMPANY will notify THE USER of any changes by posting the new Privacy Policy on this page. THE COMPANY will let THE USER know via email and/or a prominent notice on the Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy, but the omission to do so, won't be an excuse to hold Ocean Lake, Inc., or any of its subsidiaries, affiliates, and its licensors, liable for any reason. What constitutes a material change will be determined at THE COMPANY's sole discretion.

          THE USER is advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



          13. Contact

          If THE USER have any questions or for request under or about this Privacy Policy and website terms and conditions, contact THE COMPANY:

          By phone: ‪+507 6670‑1481‬

          By email: info@tribalgatheringlab.com

           


          III. EVENTS

          Tribal Gathering Lab is THE COMPANY's premises, a cultural center dedicated to fostering creativity, community, and cultural exchange. By accessing or using its facilities, services, or events, THE USER agrees to comply with the following terms and conditions:



          1.⁠ ⁠General Information

          1.1. Opening Hours: Tribal Gathering Lab operates only during special events scheduled in advance. These will be announced in the company websites (www.tribalgatheringlab.com and webstore.tribalgatheringlab.com).

          1.2. Age Restrictions: Everyone under the age of 18 must be accompanied by a responsible adult unless otherwise specified for specific events or activities.

          1.3. Access and Membership: Access to certain areas or events may be restricted to TG Club members or ticket holders. For some events and membership tiers a minimum TG Lab credit balance might be required to gain free access. The credit must not be older than 30 days. THE MEMBER can add credit at the event and the minimum required is USD $10.00 per member. 

          1.4 Payments: At all events, THE USER must comply with  TG LAB CREDIT PAYMENT SYSTEM, please refer to the section V of the present document accordingly.



          2.⁠ ⁠Rent of Facilities

          2.1. Bookings: All room and facility rentals must be booked in advance. Bookings are confirmed only upon receipt of payment. The booking will be ruled by a legal contract between the parties and it is also bound to these terms & conditions plus the policies established so far.

          2.2. Payment: Payments for the use of facilities must be made in full at the time of booking unless otherwise agreed. THE COMPANY accepts cash payments or bank transfers via ACH to Banistmo to the account 0114773857 (checking) or to Banco General to the account 04-13-96-197393-2 (savings). Beneficiary name: Ocean Lake, Inc. If the transfer is made from a foreign bank, THE USER must cover all the international transfer fees, including those charged by the receiving bank. 

          2.3. Cancellations and Refunds: Cancellations must be made at least 30 days in advance prior to the agreed date for the service, in order to receive a full refund. No refunds will be issued for late cancellations or no-shows. 

          2.4. Liability for Damages: THE USER is responsible for any damage caused to Tribal Gathering Lab's property, equipment, or facilities during their use.

          2.5. Liability for misconduct or actions: While THE COMPANY will due diligence the proposed object and/or content/purpose of the activity in order to grant the use of the facilities, any conduct, outcome resulting from actions and/or omissions and its consequences; either legal or moral, will be sole and only responsibility of THE USER and/or any other legal representative that made the booking, and will hold THE COMPANY not liable for any damages, consequences, among other outcomes that might arise of these actions/omission, and will be held responsible for any damages and/or fines that could be place against THE COMPANY by local authorities. 



          3.⁠ ⁠Conduct

                        3.1. Respectful Behavior: THE USER must respect the rights of others, including staff, volunteers, and other attendees. Harassment, discrimination, or any form of abusive behavior will not be tolerated. 

                         3.2. Prohibited Items: Weapons, illegal substances, and hazardous materials are strictly prohibited on the premises. 

                         3.3. Noise Levels: THE USER must maintain a respectful noise level to ensure a comfortable environment. Specific noise restrictions may apply depending on the event or room usage.



          4.⁠ ⁠Health and Safety

                         4.1. Emergency Procedures: In case of an emergency, THE USER must follow the instructions of Tribal Gathering Lab staff and adhere to all safety protocols.

                          4.2. Personal Belongings: Tribal Gathering Lab is not responsible for any loss, theft, or damage to personal belongings. THE USER must keep valuables secure at all times. 

                          4.3. Health Requirements: THE USER must comply with any health and safety guidelines, including those related to COVID-19 or other public health concerns in place at the time of the event.



          5.⁠ ⁠Event Participation

                         5.1. Ticket Sales: Tickets for events at Tribal Gathering Lab are non-transferable, and non-refundable unless the event is canceled or rescheduled. If THE USER cannot attend an event, THE COMPANY provides the option for the ticket to be swapped for a ticket for another event or other service of similar value.

                          5.2. Event Changes: Tribal Gathering Lab reserves the right to change the lineup, event schedule, or venue at any time. In such cases, efforts will be made to notify ticket holders in advance. 

                          5.3. Photography and Filming: By attending events, THE USER consents to being photographed or filmed. Images and footage may be used for promotional purposes by Tribal Gathering Lab and its partner organizations GeoParadise, Inc. and Wavy Tribe Inc. Under provisions of Law 81, 2019 for Personal Data Protection, by checking the box you authorize the use of any images and/or data for promotional and/or investigation purposes.



          6.⁠ ⁠Privacy

                         6.1. Personal Data: Tribal Gathering Lab respects THE USER's privacy and is committed to protecting THE USER's personal data. THE COMPANY's Privacy Policy, part of this Terms and Conditions document and available on THE COMPANY´s websites, outlines how it collects, uses, and protects THE USER's information. 

                          6.2. Third-Party Sharing: THE COMPANY will not share THE USER's personal information with third parties without THE USER's consent unless required by law.



          7.⁠ ⁠Amendments

                          Tribal Gathering Lab reserves the right to amend these terms and conditions at any time. Changes will be effective immediately upon posting on THE COMPANY's websites or on-site. THE USER´s continued use of the facilities and services constitutes acceptance of any changes.



          8.⁠ ⁠Governing Law

                          These terms and conditions are governed by the laws of the Republic of Panamá. Any disputes arising from the use of Tribal Gathering Lab facilities or services will be subject to the exclusive jurisdiction of the courts in the Republic of Panamá.



          9.⁠ ⁠Contact

          For any questions or concerns regarding these terms and conditions, contact THE COMPANY:

          By phone: ‪+507 6670‑1481‬

          By email: info@tribalgatheringlab.com


          By using Tribal Gathering Lab's facilities, THE USER agrees to abide by these terms and conditions.


          IV. TG CLUB MEMBERSHIP PROGRAM


          1. Membership Tiers and Perks

          THE COMPANY offer three levels of membership, each providing different perks:

          • Crescent Membership (First Tier) :

                      - Free access to selected TG Lab events and showcases. 

                      - Discount up to 5% on shuttle services, tickets, and merchandise at the Tribal Gathering Festival 

                      - Access to members-only promotions and early-bird ticket sales.

          • Full-Moon Membership (Middle Tier) :

                      - Shuttle Service to TG Festival (15% discount). 

                      - Free access to exclusive members-only events held at Tribal Gathering Lab.

                      - Complimentary basic tent setup at the Tribal Gathering Music Festival.

                      - Discount offers on tickets up to 10% for future Tribal Gathering editions.

                      - Discount offers up to 10% on 24-hour parties at Hippie Beach, TG Lab events and showcases, site services at Tribal Gathering festival and merchandise.

          • Eclipse Membership (Top Tier) :

                      - Highest level of access, includes the same benefits as the Full Moon plan, and on top of that: premium festival experiences, enhanced accommodation options, and VIP benefits at events. 

                      - Discount offers up to 15% on shuttle services, tickets, merchandise, food, and beverage at both the Tribal Gathering Festival and Hippie Beach events.    

          Once you have become a MEMBER (from now on THE MEMBER),  by acquiring one of the above-mentioned, you are bounded to the following rules and general content as follows.



          2. Membership rules

          • This is a legal age membership, which means there are no members under 18 years old; they can ‘t obtain or neither apply to a membership. Applicants must have and shown a valid ID to apply and obtain membership.

          • The membership is non-transferable and valid only for the person registered under the program for the period agreed in these terms & conditions or as it is established in their membership cards/ID’s.

          • Members must present a valid membership card to avail the discounts and access benefits.

          • Each member, regardless of tier, accepts to adhere to these terms and conditions and any additional guidelines set forth by THE COMPANY. 

          • Fail to present a valid membership card with a valid ID, grants the right to refuse entry and/or access to benefits established. 



          3. Event Access and Availability

          • Free and/or discounted access is subject to event capacity and availability.

          • Shuttle services and event discounts must be booked in advance, and availability may vary.

          • Not all events might have free and/or discount access; including events held by third parties in the COMPANY's facilities.



          4.  Discounts and Promotions

          • The discounts for each tier apply only to specific events and services as listed.

          • Discounts cannot be combined with any other promotions or offers unless explicitly stated.



          5. Memberships Term, Fees and Payment Options

          THE COMPANY offers a annual membership with three payment options for all membership tiers:

          • Full Payment : One-time upfront payment for the entire membership term.

          • Quarterly Installments : Four equal payments throughout the year.

          • Monthly Payments : Twelve monthly payments over the membership term.

          Membership fees are non-refundable, and failure to meet payment obligations may result in loss of membership benefits. Pricing for each tier is as follows:

          • Crescent Membership : FREE, subject to follow TG media such as IG, Facebook and/or TikTok ( Click here for more information)

          • Full-Moon Membership:  TBA (when program is officially launched)

          • Eclipse Membership:  TBA (when program is officially launched)

           


           6. Membership Duration, Cancellation and Renewal

          • Membership perks are valid for one (1) year from the date of purchase or as per the launch campaign period, depending on the acquisition time/date.

          • Members may cancel their membership at any time by providing written notice to THE COMPANY´s support team. No refunds will be provided for any unused portion of the membership term.

          • Renewal details and fees will be provided at the end of the membership term and are subject to changes, as well as the benefits.

          • Benefits ends at 11:59 p.m. of the indicated date; therefore, no period of grace will be given at any time, even if the benefits got suspended during and event/venue, due to the lack of renewal, without exceptions.



          7. Changes to Terms

          • THE COMPANY reserves the right to modify and/or discontinue membership at any time, with prior notice to members. The modification and/or discontinuation of the the membership, will be notified to the email provided by THE MEMBER



          8. Liability and Limitations

          • THE COMPANY is not liable for any losses, injuries, or damages incurred during participation in the program or at associated events.

          • Members must follow each event's guidelines and code of conduct at all venues, including national laws and regulations. 

          • THE COMPANY will not be held liable for any illegal and/or misdemeanor committed/caused by the member/participant of any type of events.



          9. Dispute Resolution

          •  In the event of a dispute related to the membership or its terms, both parties agree to attempt to resolve the matter through informal negotiations.

          •  If the dispute cannot be resolved informally, a hearing-ticket system may be implemented for dispute resolution. The hearing may involve both parties, but final decisions regarding membership access and benefits are at the sole discretion of THE COMPANY.

          • THE COMPANY has the right to terminate or suspend any membership based on violation of the terms or inappropriate conduct, with or without a hearing, for situations occurred during events or known publicly, in order to avoid hazards/liabilities that might be caused by the member. No reimbursements will be given for revoking  memberships. A notification indicating the reasons and the revoque will be informed by email. The member will have 5 days in order to demonstrate that alleged actions that led into the revoke weren’t committed by him/her, no other circumstances will be taken into account towards membership reinstatement. The decision to maintain the revoke relays solely in THE COMPANY decision.



          10. Contact

          For any questions or concerns regarding these terms and conditions, please contact THE COMPANY:

          By phone: +507 6670‑1481

          By email: info@tribalgatheringlab.com

          V. TG LAB CREDIT PAYMENT SYSTEM


          1. General Information

          • TG Lab Credit is THE COMPANY own cashless payment system. It helps cashiers to speed up the payment process at the points of sale, reducing waiting time and increasing the security of the transaction. It also allows for a reduced cash dependency onsite, a very practical feature specially at Tribal Gathering festival and other remote events, without any reliable ATM nearby.

          • TG Lab Credit is needed to be able to buy services and products in all the vending points onsite at any venues/events held by THE COMPANY. THE USER/THE MEMBER can utilize TG Lab Credit directly using their bracelet or membership card chip at: 

                      - Tribal Gathering LAB:

                              - Pirate Bar
                              - Mobile Bar
                              - Bazaar
                              - Hub

                      - TRIBAL GATHERING festival:

                              - Restaurant
                              - Pizzeria
                              - Bars
                              - Chai Shop
                              - Juice Shack
                              - Tribal Gathering Bazaar
                              - Wellness Area
                              - Glamping Reception (accommodation services)
                              - Hub Services Desk (shuttles, secure storage, device charging, internet access, “Village Plata” to use at the vendors market)

                      - Other events organized by THE COMPANY

                              - All available POS



          2. TG Lab Credit Workflow Overview

          • THE COMPANY first receives a pre-payment from THE USER/THE MEMBER, what it's called a "Credit Top-Up". THE COMPANY stores the TG Lab Credit current balance safely in the customer's file on THE COMPANY´S database. In events where anonymous check-ins are permitted, THE USER can choose to be provided with an unnamed account and rfid bracelet/card. In these cases THE USER will not be able to re-claim their unused credit balance in case the bracelet/card is lost or stolen. In the case of users who are members of the TG Club, THE MEMBER holds a bracelet and/or card with their names. THE COMPANY will not share THE USER personal data with any external organization. Only Ocean Lake, Inc. and, in certain events like Tribal Gathering, the US Public Charity GeoParadise, Inc., as the co-producer, are able to access this data. In case of loss, THE MEMBER must report it to THE HUB. The purchases made with THE MEMBER´s credit held in the card/bracelet prior to its report are solely the responsibility of THE MEMBER and won't be reinstated as credit.

          • THE USER/THE MEMBER swipes the event bracelet or membership card at a point of sale during checkout to identify him/herself. The cashier can see the amount of credit in THE USER's / THE MEMBER’s account instantly.

          • If there is enough credit in the account, the cashier will apply it to pay for THE USER's / THE MEMBER’s purchase. THE USER/THE MEMBER receives the service or product and the customer’s TG Lab Credit account will be debited accordingly. If there is not enough credit, THE USER/THE MEMBER will need to make a new Credit Top-Up to complete the purchase.

          • To use TG Lab Credit at third party Market Stalls and Blankets at some of THE COMPANY events, THE USER/THE MEMBER needs to exchange some of their TG Lab Credit for Village Plata (rfid-enabled physical coins and barcoded notes) and pay the vendors with this community currency. Village Plata is only valid for payments at the third party market vendors and cannot be returned or refunded back to TG Lab Credit nor cash.



          3. Credit top-up methods

          •  At Tribal Gathering LAB events, including Tribal Gathering festival: THE COMPANY will provide one or more top-up desks where THE USER can use cash, credit/debit card or Yappy to top up their TG Lab Credit account.

          • Online:  THE USER can top-up their account online by buying TG Lab credit at https://webstore.tribalgatheringlab.com/credit-top-up using Paypal, bank transfer, or Yappy as the form of payment. Bank transfer and Yappy payment methods need manual confirmation so the top-up will not be applied instantly. THE USER needs to submit the payment confirmation by email to info@tribalgatheringlab.com and a member of THE COMPANY's staff will review and approve the top-up as soon as possible. At Tribal Gathering (the festival) THE COMPANY will provide free 10min internet access vouchers at The Hub for customers who need it, to facilitate online self top-ups. THE COMPANY will also provide a self-service kiosk for those with no internet enabled devices onsite.



          4. Other legal considerations

          • Scope of Applicability : Unless otherwise advertised, TG Lab Credit is only valid to use for Point of Sale payments at Tribal Gathering, the annual inter-cultural event advertised at www.tribalgathering.com, and at Tribal Gathering LAB venue and/or events. 

          • Third party liability : Ocean Lake, Inc. is providing the cashless payment services (TG Lab Credit and “Village Plata”) to third party market vendors, therapists and healers, but in no way will Ocean Lake, Inc. nor GeoParadise, Inc. (co-producer of some of the events), be liable for any customer claims arising in relation with any of the products and services provided by those third party vendors. These disputes will be handled directly by the vendor.

          • Credit transfers and refunds : TG Lab Credit is personal, non transferable and non refundable. For security reasons, THE COMPANY only allows participants to swipe a bracelet that is attached to their wrists and it has not been cut-off or removed from another customer's wrist. Any left over credit remaining in the customers accounts at the end of an event can be used at “Tribal Gathering LAB” in Panama city or in other events hosted by Ocean Lake Inc. 

          • Credit Expiration : Any remaining credit that’s left unused for a year, will be donated to the GeoParadise Charitable Fund and used to finance projects throughout the year. Visit geoparadise.org for more information on these projects.

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          5. Contact

          For any questions or concerns regarding these terms and conditions, please contact THE COMPANY:

          By phone: +507 6670‑1481

          By email: info@tribalgatheringlab.com

          At the events: At the top-up counter (The Hub)